FAQ

Q. How can I make a reservation?

回答 Please fill out the Inquiry form or contact our sales department at +81-46-855-1800, from 9:00 am to 5:00 pm on Monday through Friday.

Q. Do you cash in foreign currency?

回答 We do not cash in foreign currency.

Q. What do you have in the hotel's mini shop?

回答 There are foods and drinks, toiletries, stationeries for your comfort stay, and locally produced souvenirs in our "Olive" mini store, open from 8:00 am to 10:30 pm on the lobby floor.

Q. What time is your check-in and check-out time?

回答 You can check-in after 3:00 pm and check-out by 10:00 am.
Early check-in or late check-out is based on an availability with an additonal fee.

Q. Can I make use of swimming pool?

回答 "AQUA CLUB" swimming pool is open from 7:00 am to 10:00 pm for hotel guest only.
Please sign in at the front desk. Rental swim suits and towels are available.

Q. Can I smoke in the hotel?

回答 Smoking is permitted only in designated smoking room on the basement floor.
Please ask at the front desk for the location.

Q. Is Wi-Fi available at your property?

回答 Free Wi-Fi is available throughout the facility.