SHONAN VILLAGE CENTER
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SHONAN VILLAGE CENTER
Shonan-village Center
E-Mail
shonan-meeting@shonan-village.co.jp

1560-39 Kamiyamaguchi
Hayama Miura-gun, KANAGAWA
240-0198 JAPAN

TEL: +81-46-855-1800 (9am/5pm)
FAX: +81-46-855-1816 (24H)

HOTEL RESERVATION
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FAQ
Q1. Is it possible to join part of the meeting?
Q2. Do I have a choice not to go for an excursion?
Q3. What is the rate for accompanying person?
Q4. What are the check in and check out time?
Q5. What is your high-speed Internet environment?
Q6. Can you exchange foreign currency to Japanese Yen at hotel reception?
Q7. Do you have an ATM in Shonan Village Center?
Q8. What is available at your shop?
Q9. What major credit cards do you accept?
Q10. How do I make payment?
Q11. What is your cancellation policy?
Q12. How do I book an extra night?
Q13. Is there any restaurant I can go without a reservation?
Q14. Is there a gym in the venue?
Q1. Is it possible to join part of the meeting?
You are asked to join the meeting with full schedule in principle.
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Q2. Do I have a choice not to go for an excursion?
No you do not. All the participants are expected to attend in order to make closer friendships to each other
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Q3. What is the rate for accompanying person?
Sharing the twin room, 8,800JPY for a night/person.
1,430JPY for breakfast, 1,650JPY for lunch, 2,970JPY for dinner, 7,150JPY for Welcome Reception and the Main Banquet.
Please make reservation for all meals you need.
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Q4. What are the check in and check out time?
You can check in any time after 3pm up to 11pm.
The main entrance and the hotel reception close at 11pm. So if you arrive later than 11pm, please use the night entrance. Rooms must be vacated by 10am on the day of the departure.
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Q5. What is your high-speed Internet environment?
We offer you free and secured Wi-Fi connection in the venue.
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Q6. Can you exchange foreign currency to Japanese Yen at hotel reception?
No. We can not exchange foreign currency.
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Q7. Do you have an ATM in Shonan Village Center?
No, we do not have an ATM.
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Q8. What is available at your shop?
We have various kinds of souvenir, snacks, drinks, stationery, e.g..
It opens from 8am to 10:30pm. It locats at the next to the hotel reception.
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Q9. What major credit cards do you accept?
We accept VISA, Master, and AMEX.
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Q10. How do I make payment?
We will send you a link of payment about a week before the meeting. Please proceed with your payment online.
The receipt is not generated automatically online. You will receive it upon your arrival at the venue.
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Q11. What is your cancellation policy?
Cancellation fee will be imposed on you from 3 days prior to your check in date.
It is 70% on 3 days before and 100% on a day before.
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Q12. How do I book an extra night?
Please ask us for the availbility of the night you would like to stay in advance.
The online registration form does not allow you to make booking for an extra day.
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Q13. Is there any restaurant I can go without a reservation?
No. The only restaurant in the venue requires 3 days prior reservation.
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Q14. Is there a gym in the venue?
Yes. We have a small gym studio and indoor pool available.
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Shonan-village Center Mail: shonan-meeting@shonan-village.co.jp TEL: +81-46-855-1800 (9am/5pm) FAX: +81-46-855-1816 (24H)